My research involves IT Shared Services. Shared Services is a management concept which has been around since the late 80’s. Often when new articles and press releases come out they pop up on my radar.
I thought I’d share a few good ones that I have seen in the past few months:
- One of the Keynote‘s for Cutter’s IT Summit is based on IT shared services.
- CIO Magazine of Australia talks about how to avoid the pitfalls of Shared Services.
- A good list of benefits of IT shared services was presented by the Systems Engineering blog. It has a technical focus.
- Baseline Mag talks about P&G’s Shared services story.
In the general Shared Services area (not IT-specific):